Serene hemp farm landscape at golden hour
We're here for you

Get in Touch

We read every email. Seriously. Nick and Lucy personally answer your questions.

Contact Our Family

Have a question about our products, your order, or just want to say hello? We'd love to hear from you.

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Contact Information

Business Hours

Monday – Friday
9:00 AM – 5:00 PM PST

Response Time

Within 24 hours during business days

Location

West Coast, USA

Our Promise

We're a small family team. please be patient!

Cartoon illustration of the Wild Roots family founders
Cartoon illustration of Nick, Lucy, and their kids in wetsuits with surfboards on a California beach

From Our Family to Yours

Your message goes straight to our family inbox. Nick and Lucy personally read and respond to every email. No automated replies, no customer service bots. just real people who care about your experience.

We're usually surfing in the morning and answering emails in the afternoon. 🏄‍♂️

Common Questions

Can't find what you're looking for? Send us a message above or visit our full FAQ page.

How fast do you ship?

Most orders ship within 1–2 business days. Free shipping on orders over $50.

What's your return policy?

30-day satisfaction guarantee. If you're not happy, we'll make it right.

Do you offer wholesale?

Yes! Email us at info@wildrootshemp.com with “Wholesale” in the subject line.

Where are your products made?

Made in the USA in a GMP-certified facility using proprietary nano-technology from our West Coast biotech partner.

No THC
Guaranteed
Third-Party
Lab Tested
30-Day
Satisfaction
Free Shipping
Over $50

Disclaimer: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use if you are pregnant, nursing, or taking any medications. Keep out of reach of children.